Regretably resulting from weather conditions I had been unable to get out of the tri metropolitan areas in time this earlier week. Nevertheless I'm incredibly frustrated with American Airways shopper service.
We lately, these days the 24th, returned from a journey to Cancun/Rivera Maya location and will not realize that when are baggage was been given on our departing flight from DFW on March 19th, that considered one of our baggage was totally ruined on The within by a person in terminal D soon after it was checked in. Who would be in charge of accomplishing this an American personnel or even the TSA? An individual has stolen a blue sapphire faced enjoy, and my our particular, 1979 Higher education of Pharmacy ring, which had a large diamond mount in it.
My issue was a bag which was overweight. Just one woman stored saying I could only get 50 lbs, even though I explained to her I was delighted to pay overage expenditures. This other woman wasn't way too helpful. On the other hand, Nina Kong went really away from her solution to help me… calling for facts, looking factors up…she even helped me go the bag to a secure locale when I went by means of it to determine if I could rearrange and pull some body weight out.
we always fly united. always. not too long ago, on the other hand, we experienced the chance to purchase a much lessen fare on-line by way of american Airways. now i see why it was lessen — customer service was atrocious, the website didn’t get the job done properly, And that i misplaced out on a fantastic offer.
I'm composing to precise my disappointment with my new excursion. I created arrangements by using American Airways to make sure that I could use my factors and I used to be pleased with that. I received a good selling price. Resulting from an unforeseen and unlucky security breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk to obtain there at a decent hour. Our baggage nonetheless went to Norfolk. We rented a vehicle and picked our baggage.Over the return flight and checked our baggage after which got an email from YOU telling us of a hold off and depending on the knowledge YOU presented we rebooked into a later flight.
I flew on American Airways for The very first time and previous. our luggage was harmed with black grease on it major hunks out on the handles and wheels. your airplane was filthy and really unpleasant. the flight crew was not pleasant in the least. My granddaughter was with me which is about 6ft tall no space for her legs and particular person laid back again in her seat and she couldn't shift whatsoever in her seat.
I did not have any luggage to check! Why does AA Client Service continue to lie about explanations that the flight was overbooked? The ticket agent instructed me the flight was overbooked.
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I'm writing to inform you of my Awful encounter traveling on American Airlines. First off, I was verified on flight # 1696 from New Orleans to Chicago for just a 5:fifteen departure on seven/9/07. As you can imagine following numerous alterations to this departure time with little if any communication from an Airline agent regarding the delay (until finally the flight time elapsed and no updates were being created) I inquired and figured out the hold off was a direct result of inclement weather conditions. On arrival to Chicago’s O’Hare Airport, I realized that immediately after presenting to my departure gate for my connection, which the flight # 4169 departed below twenty minutes previous to my arrival within the gate.
Situations have click here now transformed and its pretty unfortunate. BTW – Our flight to Madrid was with Iberia as well as the expertise was the whole opposite! The aircraft was brilliant, clear and modern and the meals possibilities were appetizing and the attendants ended up aware of food elements. Of course it can be done proper!
I cannot obtain the grievance segment of the American Airways website to work. So this is the only spot i can discover to post my info ahead of mailing it to your cooperate office.
She was good And that i hope she is about the flight up coming spet After i am heading back again to St Thomas Thanks Mike
Two months ago we acquired the terrible information that our twelve yr outdated grandson had been hit by a truck and killed. We necessary to get from PA to CA as promptly as is possible. It was Thankagiving week, the worst 7 days on the calendar year to vacation by Hotwire, we were being capable to get reservations the next early morning on American, not the airline on which we ordinarily journey.
Okay…I lately procured a ticket to fly solo to see my loved ones! YAY…. I study the fantastic print, and clicked on all baggage expenses to see if there could well be any.